Instant Manager: Dealing with Difficult People by Karen Mannering

Instant Manager: Dealing with Difficult People by Karen Mannering

Whether you are finding your way as a manager or you want to enhance the skills you already have, the Instant Manager series is exactly what you need! Written by leading experts, they are inexpensive, concise but above all authoritative guides to the subject at hand. The portable format allows you to carry the book easily to fit learning and development into your busy work life. Based on the 10 most FAQs, each chapter ends with a quick tip that can be taken on board immediately. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go. Dealing with difficult people is an unavoidable aspect of working life and can have a major impact on your career and wellbeing. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include: - how to define a difficult person - how to read body language and other unspoken messages -how to deal with difficult employees, colleagues and bosses -how to understand yourself and deal with difficult aspects of your own personality.Backed by the authority of the Chartered Management Institute, this is an essential addition to the manager's library.

Karen Mannering is a personal development specialist and psychotherapist with over 18 years in people development working with large organisations, universities and colleges. A speaker at a number of conferences, Karen also writes for magazines, journals, and websites. She has been quoted several times in The Times and The Guardian and has written several books.

SKU	Nicht verfügbar
ISBN 13	9780340946510
ISBN 10	0340946512
Titel	Instant Manager: Dealing with Difficult People
Autor	Karen Mannering
Buchzustand	Nicht verfügbar
Bindungsart	Paperback
Verlag	John Murray Press
Erscheinungsjahr	2008-11-28
Seitenanzahl	208
Hinweis auf dem Einband	Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis	Nicht verfügbar