ISO/IEC 20000:2011
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ISO/IEC 20000:2011 by Mart Rovers
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organisations; it supports ISO/IEC 20000-1: 2011training and certification; it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners. 'ISO/IEC 20000-1: 2011: A Pocket Guide' is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.
Van Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread international network of distribution partners
| SKU | Nicht verfügbar |
| ISBN 13 | 9789087537265 |
| ISBN 10 | 9087537263 |
| Titel | ISO/IEC 20000:2011 |
| Autor | Mart Rovers |
| Buchzustand | Nicht verfügbar |
| Bindungsart | Paperback |
| Verlag | Van Haren Publishing BV |
| Erscheinungsjahr | 2013-02-27 |
| Seitenanzahl | 1 |
| Hinweis auf dem Einband | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
| Hinweis | Nicht verfügbar |