Managing a Quality Service by Linda Nazarko

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Managing a Quality Service by Linda Nazarko

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Zusammenfassung

Covers the knowledge and understanding required to deliver a quality service to the service user. This title provides the structure and processes required to achieve a positive report from the National Standards Commission.

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Managing a Quality Service by Linda Nazarko

Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowledge and understanding required to deliver a quality service to the service user. It provides the structure and processes required to achieve a positive report from the National Standards Commission, including chapers on: Enabling and developing staff Partners in care Managing expectations and planning for the future

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SKU Nicht verfügbar
ISBN 13 9780435401276
ISBN 10 0435401270
Titel Managing a Quality Service
Autor Linda Nazarko
Buchzustand Nicht verfügbar
Bindungsart Paperback
Verlag Pearson Education Limited
Erscheinungsjahr 2004-10-08
Seitenanzahl 272
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.