
Quality by Bo Bergman
This work introduces quality management and methodology at an undergraduate level. Divided into five parts, it offers a comprehensive review of the subject. The first part discusses the quality concept along with relations between quality and productivity, profitability and survival. Part two begins with a chapter dealing with quality function deployment, followed by a discussion of reliability, design of experiments and design methodology. In Part three statistical process control, the seven QC-tools, process charts and capability studies are discussed in detail. Part four considers service quality and customer satisfaction, while Part five deals with the management aspects of quality.| SKU | Nicht verfügbar |
| ISBN 13 | 9780077090166 |
| ISBN 10 | 0077090160 |
| Titel | Quality |
| Autor | Bo Bergman |
| Buchzustand | Nicht verfügbar |
| Bindungsart | Hardback |
| Verlag | McGraw-Hill Education - Europe |
| Erscheinungsjahr | 1994-01-01 |
| Seitenanzahl | 478 |
| Hinweis auf dem Einband | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
| Hinweis | Nicht verfügbar |