Veterinary Office Practices by Vicki Judah )

Veterinary Office Practices by Vicki Judah )

VETERINARY OFFICE PRACTICE, 2ND Edition provides an inside look at the exciting roles and responsibilities of veterinary assistants in animal hospitals or private veterinary practice, along with detailed instructions on scheduling, client relations, charting, case management software, billing, and everything you need to work successfully within a veterinary practice. In addition to clear learning objectives, helpful charts and graphics, and reader-friendly concepts, VETERINARY OFFICE PRACTICE, 2ND Edition's includes case studies and review questions that allow you to apply chapter concepts and check your understanding.

1Introduction to Veterinary Practice. 2. Care and Maintenance of the Veterinary Practice Facility. 3. Front Office and Receptionist Duties 4. Computers. 5. Communication Skills. 6. Interacting with Clients. 7. Stress. 8. Ethics. 9. Financial Matters.

Vicki Judah is a retired Certified Veterinary Technician with more than thirty years of experience in animal care, and a special interest in exotic animal medicine and captive care. The former program director of Companion Animal Science at Utah's Jordan Applied Technology Center, Ms. Judah developed courses in Animal Care and Science, Veterinary Assisting and Technology, Equine Science, Agricultural/Livestock Care and Management, and Aquatics. Now retired, Ms. Judah pursues educational, animal rescue, and writing projects in the United States and Mexico.

SKU	Nicht verfügbar
ISBN 13	9781111139001
ISBN 10	1111139008
Titel	Veterinary Office Practices
Autor	Vicki Judah )
Buchzustand	Nicht verfügbar
Bindungsart	Paperback
Verlag	Delmar Cengage Learning
Erscheinungsjahr	2011-06-16
Seitenanzahl	256
Hinweis auf dem Einband	Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.