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Heritage Visitor Attractions By Anna Leask

Heritage Visitor Attractions
by Anna Leask

In Stock
$20.99
inc. GST
This text shows how to apply the principles of operations management to heritage visitor attractions such as museums and castles. There are sections on management, design, improvement, capacity and strategy, and case studies refer specifically to these subjects for attractions such as Leeds Castle.
5 in stock

Heritage Visitor Attractions Summary


Heritage Visitor Attractions: An Operations Management Perspective by Anna Leask

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Table of Contents


An overview; service operations management; concept development; interpretation and presentation; visitor management; the role of technology; job design and work organization; process and product interface; quality; productivity; matching supply and demanc; yield management; risk and environment; decision making; strategy and policy. Case studies: Ray's Farm; Thackray Medical Museum; Santa Trains at SRPs; Nuggett Hill; Leeds Castle; Coventry Museums.

Additional information

GOR002530538
Heritage Visitor Attractions: An Operations Management Perspective by Anna Leask
Anna Leask
Used - Very Good
Paperback
Cengage Learning EMEA
1999-02-18
320
0304702927
9780304702923
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.