Angelena is a graduate of Birmingham University and is a passionate defender of a city which she believes is misunderstood. Originally from the Peak District, she made the city her home for over 30 years from where she ran her very successful international training consultancy specialising in interpersonal skills and conflict resolution. One of her claims to fame was the Bouncer's Charm School in the late 80's which attracted global media attention. She spent 3 years working on the Shankill Road in Belfast training former paramilitaries to acquire new skills for the burgeoning tourism market in Northern Ireland. Angelena trained as a journalist in British Columbia before returning to the UK to study modern languages. She is the author of 3 business books published by Management Pocketbooks and has a business column with the Isle of Man newspapers. Angelena has been a chorister since the age of 7 and in midlife was awarded the Archbishop's Certificate in Church Music. Now living in Malvern she indulges her love of Elgar.