DR. RAYMOND R. PANKO (Ray) is a professor of information technology and management at the University of Hawaii. Before coming to the University, he was a project manager at Stanford Research Institute. He received his doctorate, in communication, from Stanford. At Stanford, he had the good fortune to do early work on VSATs with Prof. Bruce Lusignan and broadband LAN planning with Prof. Ed Parker and Paul Baran. His doctoral dissertation was done under contract to the Office of the President of the United States. At SRI, he had the good fortune to do early work on videoconferencing, electronic mail, and the ARPANET. He had the especially good fortune to work for Dr. Doug Engelbart, who invented the mouse and built the first hypertext system. His current research focuses on risks in information technology. His greatest pleasure is seeing the excitement in his students' eyes when they master difficult material and then realize that this is how the Internet, a PC network, or some other network they have long been using really works. His home page is www.panko.com. His e-mail is [email protected].