Sue Watling has 20 years experience of supporting access to digital environments in a range of areas, including Adult and Community Education and Social Services. For the past decade she has worked within higher education and watched with interest the increasing incursion of the Internet and digitisation of learning resources. Currently located in the University of Lincoln's Centre for Educational Research and Development, she supports the institutional development of inclusive digital content with a particular interest in raising staff and student awareness of digital divides. Jim Rogers is currently a senior lecturer at the University of Lincoln in the Hull School of Social Work. He teaches on a range of modules on both undergraduate and post qualifying social programmes. He has been responsible for several years for co-ordinating the first year of the BSc Social work programme and has also developed several new programmes of study including a Certificate in the Mental Health and Well Being of Older People and a Best Interests Assessor Programme at PQ level. Jim's research interests are in the fields of mental health and also in complementary therapies.