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The Handbook of Communication Skills By Bernice Hurst

The Handbook of Communication Skills by Bernice Hurst

Condition - Very Good
Only 4 left


Designed for all those interested in increasing their powers of business communication, this study provides advice on telephone techniques, written communication, handling the media and communicating face-to-face, which includes material on speeches, presentations, interviews and negotiations.

The Handbook of Communication Skills Summary

The Handbook of Communication Skills by Bernice Hurst

The success of any organisation hinges on effective communication. Essential for implementing marketing, sales and management techniques, not to mention clinching deals, it is an vital skill for all. Fully revised and updated, this new edition gives comprehensive insights into how to become an effective communicator. Dealing with written and oral skills, this book includes fresh material on high-tech communications, public relations and training methods, making it a valuable resource for anyone looking to develop their all-round performance. Each topic is examined in depth whether communicating: face to face, telephone/spoken word, via new technology: fax/e-mail, using written communication.

Table of Contents

How well do we communicate; Face-to Face Communication; Communicating through an Intermediary; Written Communications; International Communications; Case Studies.

Additional information

The Handbook of Communication Skills by Bernice Hurst
Used - Very Good
Kogan Page Ltd
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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