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MCDST: McDst: Microsoft Certified Desktop Support Technician Study Guide Exams 70-271 and 70-272 By Bill Ferguson

MCDST: McDst: Microsoft Certified Desktop Support Technician Study Guide Exams 70-271 and 70-272
by Bill Ferguson

Helps you to prepare for Microsoft's MCDST exams-70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System, and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System.

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MCDST: McDst: Microsoft Certified Desktop Support Technician Study Guide Exams 70-271 and 70-272 Summary


Here's the book you need to prepare for Microsoft's new MCDST exams-70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System, and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This two-in-one Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the 'Best Study Guide' designation in the 2003 CertCities Readers Choice Awards, this book provides: in-depth coverage of all exam topics; practical information on supporting users and troubleshooting applications; hundreds of challenging review questions; and, leading-edge exam preparation software, including a test engine and electronic flashcards.This book offers authoritative coverage of all exam objectives, including Exam 70-271: Installing a Windows Desktop Operating System; Managing and Troubleshooting Access to Resources; Configuring and Troubleshooting Hardware Devices and Drivers; Configuring and Troubleshooting the Desktop and User Environments; and, Troubleshooting Network Protocols and Services, and Exam 70-272: Configuring and Troubleshooting Applications; Resolving Issues Related to Usability; Resolving Issues Related to Application Customization; Configuring and Troubleshooting Connectivity for Applications; and, Configuring Application Security.

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Additional information

GOR003037551
MCDST: McDst: Microsoft Certified Desktop Support Technician Study Guide Exams 70-271 and 70-272
Bill Ferguson
Good
Hardback
John Wiley & Sons Inc
2004-10-05
588
0782143520
9780782143522
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.