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Customer-driven Project Management By Bruce T. Barkley

Customer-driven Project Management by Bruce T. Barkley

Condition - Very Good
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Combines project management and total quality management techniques for a single management system. Examples and cases are integrated into the text, and practical examples focus on how concepts can be applied.

Customer-driven Project Management Summary

Customer-driven Project Management by Bruce T. Barkley

Total Quality Management (TQM) is one of the hottest new management techniques developed in recent years. This book introduces project managers and engineers to the concept of TQM and demonstrates how to put quality impmvements 'on line.' A unique eight-phase system shows readers how they can become key team players-working with management to nieet customer needs without sacrificing schedules or running over budget. The authors explain the importance of the front-end concept in project management and how to reorganize project phases for greater efficiency and quality. Numerous case studies and computer applications are included to help readers apply these techniques to their own companies as well as asses their own management skills.

Table of Contents

A new paradigm; implications; transformation; new concurrent project management concepts; customer as project manager; self-directed project teams; implications for the management role; new approaches to tools; computer applications; exercises.

Additional information

Customer-driven Project Management by Bruce T. Barkley
Used - Very Good
McGraw-Hill Education - Europe
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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