GOR009463276

9781591841647

159184164X

Satisfaction: How Every Great Company Listens to the Voice of the Customer by Chris Denove

Used - Good

Paperback

Penguin Putnam Inc

2007-08-02

288

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us