ABOUT THE AUTHORS Chris Sheppardson founded the Chess Executive Group of Companies in 1998. Today the group encompasses EP Magazine, EP Business Evolution, Chess Partnership and Kh3 Search. Chris has worked in the hospitality sector since the mid 1980's and has in-depth understanding of the market, its history, the issues, the key players and strategies employed. He sits on a number of boards in an advisory capacity. He is a passionate advocate of the industry helping to found the Lets make it first choiceA campaign, taking the industry's message directly to schools. He is a founding trustee of The One and All FoundationA charity which helps the development of all talent, regardless of origin or background. Heather Gibson has been the editor of EP Business in Hospitality magazine since 2007 and has worked for its parent company, Chess Executive, since 2004. Originally from Brisbane, Australia she has lived and worked in the UK since 1998. Heather graduated with a degree in business from the Queensland University of Technology majoring in human resource management and industrial relations in 1995. Her early career was spent working at Collins Foods Group (now Worldwide Restaurant Concepts), a multinational organisation who owns the Sizzler Restaurant concept and are the major franchisee for KFC in Queensland. Upon relocating to the UK, Heather developed her career in a variety of HR roles, including a role with The Labour Party and as the Director of Human Resources for a privately backed national day nursery chain. Chris is a BA Hons graduate from London University
