Free Shipping In Australia
Incredible Customer Service By David Freemantle

Incredible Customer Service
by David Freemantle

Out of Stock
inc. GST
Shows organizations of all types and sizes why and how the customer needs to become a fundamental and integral part of their operation. This can be put into practice by following the 14 key steps laid out in the book and guidance is given on how to manage and achieve top-rate customer service.
Only 0 left

Incredible Customer Service Summary


Incredible Customer Service by David Freemantle

Now out in paperback, "Incredible Customer Service" aims to tell the reader how to meet the ultimate test of successful customer service. This text shows organizations of all types and sizes why and how the customer needs to become a fundamental and integral part of their operation. This can be put into practice by following the 14 key steps laid out in the book and guidance is given on how to manage and achieve top rate customer service.

Why buy from World of Books

Our excellent value books literally don't cost the earth
Free delivery in Australia
Read more here
Every used book bought is one saved from landfill

Table of Contents


The 14 key tests of customer service; managing to achieve incredible customer service; practical steps; case studies.

Additional information

GOR001428645
Incredible Customer Service by David Freemantle
David Freemantle
Used - Very Good
Paperback
McGraw-Hill Education - Europe
1994-02-01
224
007709008X
9780077090081
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.