`Fighting Back' represents a comprehensive analysis of a major industrial problem: bullying.The book sets out a practical and strategic approach for dealing withand combating a very serious problem.'

Tony Young, President, T.U.C.

`This is a long awaited and welcome book. It contains the straightforward advicethat people being bullied have been asking for and have yet to receive.'

Baroness Gould, House of Lords

`This is an outstanding, plain-talking manual that explains exactly how bullies operate at variouslevels, how victims can protect themselves and how the bullying behaviour can be effectivelycountered. Highly recommended for individuals, managers and concerned colleagues.'

Tim Roberts, Partner, Peace Makers UK, reviewer and journalist,visiting lecturer at University of Liverpool

Fighting Back is a hard-hitting, authoritative guide to combating bullying in thework place. Taking a simple, straightforward approach, this book looks at how torecognise a bully, how to protect yourself, how to gather evidence, and the steps to taketo make an immediate and lasting difference.

This book features real life case studies, which will arm those being bullied with realisticadvice to remedy the situation. Practical and inspirational, the book shows you how to:

develop assertive behaviour

gain control and assert your rights

recognise stressful behaviour and deal with it positively

recognise when you are being bullied and when you are not

tackle `flaming' (a form of bullying via e-mail)

If the bullying persists, the book provides you with practical advice and information onthe tribunal and legal issues both in the UK and Europe