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Tough Talking By David Martin

Tough Talking by David Martin

Condition - Like New
Only 2 left


This text provides generic techniques to deal with awkward situations. Real situations are covered, including threats, open conflicts and ambushes in meetings. Also included are over 100 case studies and their solutions.

Tough Talking Summary

Tough Talking by David Martin

"Each chapter is very relevant to everyday business management. I found this book eminently readable (twice). It should be followed by all who have a management role" - The Administrator Learn different strategies for different people in different situations and deal with problem situations for a constructive outcome.

Additional information

Tough Talking by David Martin
Used - Like New
Pearson Education Limited
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins

Customer Reviews - Tough Talking