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UNIT 1: EQUAL OPPORTUNITIES AND CLIENT'S RIGHTS; 1.1 Promoting equality; 1.2 Legislation, policies and codes of practice for promoting equality; 1.3 The effects of discriminatory practices on individuals; 1.4 How care organisations promote equality; 1.5 Sources of support and guidance; UNIT 2: COMMUNICATING IN HEALTH AND SOCIAL CARE; 2.1 Types of interaction in health and social care settings; 2.2 Effective communication; 2.3 Communication skills in a group; 2.4 Evaluating communication skills; 2.5 Maintaining client confidentiality; UNIT 3: PHYSICAL ASPECTS OF HEALTH; 3.1 Anatomy and physiology; 3.2 Homeostasis; 3.3 Physiological measurements of individuals in care settings; 3.4 Safe practice, accuracy of results and accurate analysis of results; UNIT 4: FACTORS AFFECTING HUMAN GROWTH AND DEVELOPMENT; 4.1 Human development; 4.2 Development of skills and abilities; 4.3 Factors affecting development; 4.4 Theories of development; UNIT 5: HEALTH, SOCIAL CARE AND EARLY YEARS; 5.1 Origins and development of services; 5.3 National and local provision of services; 5.3 Informal carers; 5.4 The funding of services; 5.5 The effects of government policies on services; 5.6 Access to services; UNIT 6: RESEARCH PERSPECTIVES IN HEALTH AND SOCIAL CARE; 6.1 Purpose of research and planning the process; 6.2 Ethical issues; 6.3 Research approaches and methods used in health and social care; 6.4 Methods of analysis; 6.5 Presenting research results