• Free Shipping on all orders in Australia
  • Over 7 million books in stock
  • Proud to be B-Corp
  • We aim to be carbon neutral by 2022
  • Over 120,000 Trustpilot reviews
Item 1 of 0
Coaching, Mentoring and Assessing By Eric Parsloe

Coaching, Mentoring and Assessing by Eric Parsloe

Condition - Very Good
Only 4 left


Offers practical guidelines and advice for business managers who must coach and assess their staff, particularly for NVQ qualifications. The text includes numerous case studies, quoting the experiences of many who are already involved in the process, as well as summaries and checklists.

Coaching, Mentoring and Assessing Summary

Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence by Eric Parsloe

Coaching and mentoring are concerned with the development of competence, while assessment is a measure of whether that competence has been achieved. This guide has been written for the manager, trainer or consultant with an interest in knowing more about all three. Such an interest may be a desire to become more proficient in this area, or it may be prompted by a responsibility to encourage others in such roles. Either way, the aim is competence - as a basis for both organizational development and the vocational qualifications sought by the organization's personnel. The author has adopted an approach that makes full use of case studies, checklists and sample documents to provide the reader with guidelines and pointers. Jargon is listed and explained in lay terms, and each chapter is rounded off with a "how-to" section or interactive review. Points covered in detail include: how do adults learn?; what is the evidence of competence?; what does being a coach, mentor or assessor entail?; how can I listen and observe more efficiently?; and how can I give feedback which builds confidence?

Table of Contents

Part 1 What do I need to know: how to understand the language and jargon; how do people learn; how do people become qualified?; what is evidence of competence?; what is personal competence and underpinning knowledge? Part 2 What do I have to do?: what do I have to do to be a coach?; what do I have to do to be a mentor?; what do I mean by assessment?; what is self-and one-to-one assessment?; what is a workplace assessor?; what is the accreditation of prior learning?; what is an internal verifier? Part 3 What skills do I need?: how do you listen more attentively?; how do you observe more skillfully?; how do you ask the right questions?; how do you respond appropriately?; how do you build confidence and the will to succeed?; how do you set goals to develop competence? Part 4 Can I see more details please?

Additional information

Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence by Eric Parsloe
Used - Very Good
Kogan Page Ltd
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Coaching, Mentoring and Assessing