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Connecting with Your Customers By Harvard Business School Press

Connecting with Your Customers by Harvard Business School Press

Condition - Very Good
$11,99
Only 2 left

Summary

Companies must learn how to forge a valuable connection with their customers and deliver unprecedented results. This volume provides managers the ideas and tools for understanding customers' needs, communicating with customers, and enhancing their loyalty. It provides tested strategies for forging positive relationships with customers.

Connecting with Your Customers Summary

Connecting with Your Customers by Harvard Business School Press

Companies today must learn how to forge a more valuable connection with their customers and deliver unprecedented results. In this concise, engaging volume, managers will find the ideas and tools for understanding customers' needs, communicating with customers, and enhancing their loyalty. No matter where you work in your organisation, you can get to know your customers better - and generate valuable results for your company. "Connecting with Your Customers" provides tested strategies for forging positive relationships with customers.

Additional information

GOR005685039
9781422103234
1422103234
Connecting with Your Customers by Harvard Business School Press
Used - Very Good
Paperback
Harvard Business Review Press
2006-11-01
192
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Connecting with Your Customers