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Listening Skills Ian MacKay

Listening Skills By Ian MacKay

Listening Skills by Ian MacKay


$11,99
Condition - Very Good
Only 1 left

Summary

Describes techniques and activities to improve your listening ability and makes clear why effective listening is such a crucial management. This work helps you: recognise the inhibitors to listening; improve your physical attention so you are seen to be listening; and listen to what is really being said by analysing and evaluating the message.

Listening Skills Summary

Listening Skills by Ian MacKay

Listening Skills describes techniques and activities to improve your listening ability and makes clear why effective listening is such a crucial management. Clear explanations will help you: recognise the inhibitors to listening - improve your physical attention so you are seen to be listening - listen to what is really being said by analysing and evaluating the message - ask the right questions so you understand what is not being said - interpret tone of voice and non-verbal signals.

Additional information

GOR001167565
9780852927540
0852927541
Listening Skills by Ian MacKay
Used - Very Good
Paperback
Chartered Institute of Personnel & Development
19980910
62
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Listening Skills