NLP (Neuro-Linguistic Programming) is based on the study of excellence. It provides a powerful tool for improving communication skills. This work shows the techniques underlying NLP in a practical management setting. Points covered include capturing others' trust, and handling staff appraisals.
Practical NLP for Managers Summary
Practical NLP for Managers by Ian McDermott
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Table of Contents
Setting the scene; rapport; points of view; outcomes; from purpose to practice; organizational values; individual values; the motivational minefield; building a common language; working styles; finale.
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