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Understanding the Communication Process in the Workplace By Institute of Leadership & Management

Understanding the Communication Process in the Workplace
by Institute of Leadership & Management

In Stock
$26.49
+10% GST
Part of a series which are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership and Management (ILM) to support their Level 3 Certificate in First Line Management.
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Understanding the Communication Process in the Workplace Summary


Understanding the Communication Process in the Workplace by Institute of Leadership & Management

Communication is used by everyone in the work place at all times. It is the key to a satisfactory work environment. Communication problems can make the work environment uncomfortable and unproductive for everyone.

This textbook outlines the nature and importance of communication and process of communication in the workplace. Covering the advantages and disadvantages of the basic communication methods, the book goes on to highlight the value of getting feedback from others to ensure communication is effective. The authors provide tools to assess your own effectiveness as well as suggestions to improve own performance in communicating within the workplace.

An essential reference for practicing or potential first line managers, this textbook will also be a useful resource for students of business communication at various levels.

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Understanding the Communication Process in the Workplace Reviews


"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book." Bob Mackay, Group Training Consultant, Christian Salvesen

Table of Contents


Workbook introduction;Sessions; Performance Checks; Reflect & Review

Additional information

GOR010091270
Understanding the Communication Process in the Workplace by Institute of Leadership & Management
Institute of Leadership & Management
Institute of Learning & Management Super Series
Used - Like New
Paperback
Taylor & Francis Ltd
2007-04-20
70
0080464335
9780080464336
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.