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A Practical Guide to Dealing with Difficult Stakeholders Jake Holloway

A Practical Guide to Dealing with Difficult Stakeholders By Jake Holloway

A Practical Guide to Dealing with Difficult Stakeholders by Jake Holloway


A Practical Guide to Dealing with Difficult Stakeholders Summary

A Practical Guide to Dealing with Difficult Stakeholders by Jake Holloway

All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.

A Practical Guide to Dealing with Difficult Stakeholders Reviews

This volume makes good use of real-life examples/case studies and provides practical steps and tips to engaging, and maintaining that engagement, with differing types of stakeholders. The book works by raising issues and then offering practical solutions and therefore is positioned to be a handy reference guide.
Barry Spruce, The Project Times

About Jake Holloway

Jake Holloway is an experienced Project Manager, Management Consultant and Business Development Director in the areas of IT, Digital and Marketing. He has managed and sponsored 100's of projects and portfolios, and has been involved in building and designing project management systems. Jake's interest is in the difference between the reality of how people behave at work and how it is described in management theory. Dr David Bryde is a Professor in Project Management at Liverpool John Moores University. Previously, David worked as the head of the technical support department for Metier Management Systems, supplier of Artemis - a project management software package - and as a project manager for ICI. David is an experienced researcher, teacher and consultant on various aspects of project management. Roger Joby is Managing Director of 1to1to1 and has over 20 years' experience in project finance, project management and line management within the pharmaceutical industry both in the UK and Europe.

Table of Contents

Contents: Preface; Project stakeholders; The project sponsor; The project team; External clients and contractors; Internal customers and gatekeepers; Conclusion; Bibliography; Index.

Additional information

GOR008852723
9781409407379
1409407373
A Practical Guide to Dealing with Difficult Stakeholders by Jake Holloway
Used - Very Good
Paperback
Taylor & Francis Ltd
20150728
122
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - A Practical Guide to Dealing with Difficult Stakeholders