Free Shipping on all orders in Australia
Over 7 million books in stock
We aim to be carbon neutral by 2022
Encouraging the Heart By James M. Kouzes

Encouraging the Heart by James M. Kouzes

Condition - Very Good
Only 1 left


Number one motivating factor in worker performance is not monetary compensation, but respect and recognition of personal effort. The authors show how to pin down the key to unlocking the high achiever in this warm and full of insight work, enabling managers to continuously inspire extraordinary performance

Encouraging the Heart Summary

Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others by James M. Kouzes

All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure. Read Chapter 3 or Chapter 12, or see The Encouragement Index.

About James M. Kouzes

Jim Kouzes and Barry Posner are authors of the award-winning and best-selling books, The Leadership Challenge, A Leader's Legacy, Encouraging the Heart, and Credibility as well as the widely used Leadership Practices Inventory (LPI). The launch of LPI Online, combined with their other publications, truly make them the most trusted source on becoming a better leader.

Table of Contents

Introduction xi PART ONE 1 The Heart of Leadership 3 2 The Seven Essentials of Encouraging 15 3 The Encouragement Index 33 PART TWO 4 The First Essential: Set Clear Standards 45 5 The Second Essential: Expect the Best 61 6 The Third Essential: Pay Attention 73 7 The Fourth Essential: Personalize Recognition 89 8 The Fifth Essential: Tell the Story 99 9 The Sixth Essential: Celebrate Together 113 10 The Seventh Essential: Set the Example 129 PART THREE 11 Finding Your Voice 145 12 150 Ways to Encourage the Heart 151 Notes 177 Acknowledgments 187 The Authors 191 Index 195

Additional information

Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others by James M. Kouzes
Used - Very Good
John Wiley & Sons Inc
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Encouraging the Heart