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Understanding Emotional Intelligence in a Week By Jill Dann

Understanding Emotional Intelligence in a Week
by Jill Dann

In Stock
$12.99
+10% GST
There is more to success than having a high IQ. Emotion plays its part too and this is belatedly but increasingly being recognized by the business world. This book pays special attention to presenting the business case for emotional intelligence and draws on the most up-to-date research.
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Understanding Emotional Intelligence in a Week Summary


Understanding Emotional Intelligence in a Week by Jill Dann

There is more to success than having a high IQ. Emotion plays its part too and this is belatedly but increasingly being recognised by the business world. Emotional intelligence has become recognised as the ability to understand and apply the knowledge created by our emotions in order to aid our day-to-day abilities, like building trust and enhancing our decision making. This book pays special attention to presenting the business case for emotional intelligence and draws on all the most up-to-date research. By demystifying an often complex and misunderstood subject, Understanding Emotional Intelligence in a Week will enable you to: - Improve your leadership qualities and customer-facing skills through increased self-awareness - Analyse your own behaviour in difficult situations helping you to generate foresight rather than hindsight about it - Manage your own and others' emotionally intelligent development - Improve your staff's commitment and increase productivity

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About Jill Dann


Jill Dann is a one-to-one individual and organisational development consultant. She has designed and delivered emotional intelligence training in a variety of business settings throughout the world, most recently with the Institute of Management and the Institute of Personnel and Development. WHEREABOUTS: Waterlooville, Hampshire

Additional information

GOR003374349
Understanding Emotional Intelligence in a Week by Jill Dann
Jill Dann
Used - Very Good
Paperback
Hodder & Stoughton General Division
2001-06-01
96
0340802103
9780340802106
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.