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Managing Your Documentation Projects By JoAnn T. Hackos

Managing Your Documentation Projects
by JoAnn T. Hackos

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Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project.
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Managing Your Documentation Projects Summary

Managing Your Documentation Projects by JoAnn T. Hackos

Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project. The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr. JoAnn T. Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field. She gives you: Clear-cut, rational guidelines to managing every phase of the project from planning and development, through production, distribution, and project evaluation Scores of usable templates, checklists, summaries, and forms Dozens of real-life case studies and scenarios taken from the author's extensive experience at top corporations Techniques applicable to virtually all fields of documentation Managing Your Documentation Projects was designed to function as a comprehensive guide for new managers and a daily tool of survival for veterans. It is also an invaluable resource for technical writers, editors, graphic designers, consultants, and anyone called upon to produce high-quality technical documentation on time and within budget. JOANN T. HACKOS, PhD, is President of Comtech Services, Inc., an information/design firm in Denver, Colorado and San Jose, California. She is also president of JoAnn Hackos & Associates, Inc., a strategic planning and management consulting firm. In 1993, she served as president of the Society for Technical Communication (STC) and is a frequent conference keynote speaker on such topics as quality and usability of products and services, the importance of meeting the needs of the customer, and project management.

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About JoAnn T. Hackos

JoAnn T. Hackos is president of Comtech Services, a design consulting firm that specializes in assisting companies to understand their users, design their products and information, conduct usability tests, and manage development projects.

Table of Contents

Partial table of contents: MANAGING FOR QUALITY--AN INTRODUCTION TO PUBLICATIONS PROJECT MANAGEMENT. Managing for Quality--A Process Model. A Model of the Publications-Development Life Cycle. STARTING THE PROJECT--THE INFORMATION-PLANNING PHASE. Starting Projects on Time. Defining the Need for Information. Creating the Project Plan. ESTABLISHING THE SPECIFICS--THE CONTENT-SPECIFICATION PHASE. Creating the Content Specifications. Revising the Project Plan. Creating a Tracking System. KEEPING THE PROJECT RUNNING--THE IMPLEMENTATION PHASE. Keeping the Project Operating Smoothly. Tracking Progress. Managing Change. Developing Prototypes. Anticipating Changes in the Development Life Cycle. MANAGING THE PRODUCTION PHASE. Managing Production Activities. Managing Indexing. Scheduling Copyediting. ENDING THE PROJECT-- THE EVALUATION PHASE. Evaluating the Publications Project. Evaluating the Publications Process. Preparing for the Project's Future. Appendices. Bibliography. Index.

Additional information

Managing Your Documentation Projects by JoAnn T. Hackos
JoAnn T. Hackos
Used - Very Good
John Wiley & Sons Inc
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.