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Office Procedures 4th Edition - Paper By John Harrison

Office Procedures 4th Edition - Paper
by John Harrison

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Office Procedures provides a throrough introduction to office practices and is written for those entering the office environment for the first time and those returning to office work after a period away from it.
8 in stock

Office Procedures 4th Edition - Paper Summary

Office Procedures 4th Edition - Paper by John Harrison

The fourth edition has been revised and fully updated in line with the latest criteria for the NVQ levels 1 and 2 administration courses. It contains new units on work planning and scheduling, travel arrangements and organising meetings and other events. It also covers the latest developments in computer technology relating to office administration and includes current banking and mail services.
The theory is written and presented clearly and is fully illustrated with photographs, diagrams and realistic examples of forms and other business documents to aid understanding. Each unit contains a progress check which includes both multiple choice and short answer questions, the answers to which are given at the back of the book. These help students to ascertain their level of knowledge and comprehension of the topics covered. Helpful advice is also given on tackling assignments and preparing for the external examination.

The main features of this book include:

  • totally in line with the latest NVQ criteria
  • up-to-date with the latest computer technology, banking and mail services
  • end-of-chapter progress checks assess student's knowledge
  • contains recent Pitman Qualifications office procedures examination questions and a student's guide to assessment to help with examination success
  • has a companion book with tasks enabling students to put theory into practice
  • clearly written and well illustrated, making the text easy to follow

Ideal for students taking S/NVQ levels 1 and 2 administration and Pitman Qualifications office procedures levels 1 and 2. It is also a useful reference book for those working in an office.

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About John Harrison

John Harrison is an international Consultant on office training to the ILO, a member of the Joint Examining Board and Chief Examiner for Office and Secretarial Procedures.

Table of Contents

Assessment Chart. SECTION A: Induction. 1 The role and relationship of office workers in the organisation. SECTION B: Office Systems, Procedures and Records. 2 Buying and selling. 3 Stock control. 4 Receipts and payments. 5 Petty cash. 6 Wages and salaries. 7 Filing. 8 Incoming and outgoing mail. 9 Working planning and scheduling. SECTION C: Office Technology. 10 Computer systems and terminology. 11 Reprography. 12 Calculators. 13 Health and safety. SECTION D: Communications. 14 Oral communication 15 Written communication 16 Mail services. 17 Receiving and assisting visitors. 18 Travel arrangements. 19 Organising meetings and other events. 20 Sources of information. SECTION E: Student's Guide to Assessment. Answers to progress checks.

Additional information

Office Procedures 4th Edition - Paper by John Harrison
John Harrison
Used - Very Good
Pearson Education Limited
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.