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The Heart of Change By John P. Kotter

The Heart of Change

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Shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. This book reveals how this appeal to the heart-over the mind - motivates people to overcome even daunting obstacles to change and produce results.

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The Heart of Change Summary


The Heart of Change: Real Life Stories of How People Change Their Organizations by John P. Kotter

John Kotter's international bestseller "Leading Change", struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change - but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world. Now, Kotter and coauthor Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?Based on interviews within over 100 organizations in the midst of large-scale change, "The Heart of Change" delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. They introduce a new dynamic - "see-feel-change" - that fuels action by showing people potent reasons for change that spark their emotions. Organized around the revolutionary eight-step change process introduced in "Leading Change", this story-driven book shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action.The authors reveal how this appeal to the heart-over the mind - motivates people to overcome even daunting obstacles to change and produce breathtaking results. For individuals in every walk of life and companies in every stage of change, this compact, no-nonsense book captures the heart - and the how - of successful change. John P. Kotter, world-renowned expert on leadership at the Harvard Business School, is the author of many books, including the award-winning, best-selling" Leading Change". Dan S. Cohen is a Principal with Deloitte Consulting LLC.

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About John P. Kotter


John P. Kotter is the Konosuke Matsushita Professor of Leadership at the Harvard Business School. Dan Cohen is a consultant with Deloitte and Touche Consulting Group.

Table of Contents


Preface Acknowledgments Introduction: The Heart of Change Step 1 Increase Urgency Step 2 Build the Guiding Team Step 3 Get the Vision Right Step 4 Communicate for Buy-In Step 5 Empower Action Step 6 Create Short-Term Wins Step 7 Don't Let Up Step 8 Make Change Stick Conclusion We See, We Feel, We Change Story Index About the Authors

Additional information

GOR001226134
The Heart of Change: Real Life Stories of How People Change Their Organizations by John P. Kotter
John P. Kotter
Used - Very Good
Hardback
Harvard Business Review Press
2002-07-01
208
1578512549
9781578512546
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.