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Instant Manager: Dealing with Difficult People By Karen Mannering

Instant Manager: Dealing with Difficult People by Karen Mannering

Condition - Very Good
$11.99
6 in stock

Summary

Part of a vital series for today's manager, produced in conjunction with the Chartered Management Institute, this book delivers clear, expert advice on the most frequently asked questions about dealing with difficult people in a format designed to fit easily into a busy working life. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go.

Instant Manager: Dealing with Difficult People Summary

Instant Manager: Dealing with Difficult People by Karen Mannering

Whether you are finding your way as a manager or you want to enhance the skills you already have, the Instant Manager series is exactly what you need! Written by leading experts, they are inexpensive, concise but above all authoritative guides to the subject at hand. The portable format allows you to carry the book easily to fit learning and development into your busy work life. Based on the 10 most FAQs, each chapter ends with a quick tip that can be taken on board immediately. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go. Dealing with difficult people is an unavoidable aspect of working life and can have a major impact on your career and wellbeing. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include: - how to define a difficult person - how to read body language and other unspoken messages -how to deal with difficult employees, colleagues and bosses -how to understand yourself and deal with difficult aspects of your own personality.Backed by the authority of the Chartered Management Institute, this is an essential addition to the manager's library.

About Karen Mannering

Karen Mannering is a personal development specialist and psychotherapist with over 18 years in people development working with large organisations, universities and colleges. A speaker at a number of conferences, Karen also writes for magazines, journals, and websites. She has been quoted several times in The Times and The Guardian and has written several books.

Additional information

GOR002686350
Instant Manager: Dealing with Difficult People by Karen Mannering
Used - Very Good
Paperback
Hodder Education
2008-11-28
208
0340946512
9780340946510
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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