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The One Minute Apology (The One Minute Manager): A Powerful Way to Make Things Better By Kenneth Blanchard

The One Minute Apology (The One Minute Manager): A Powerful Way to Make Things Better
by Kenneth Blanchard

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.

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The One Minute Apology: A Powerful Way to Make Things Better Summary


The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

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Additional information

GOR001624575
The One Minute Apology (The One Minute Manager): A Powerful Way to Make Things Better
Kenneth Blanchard
Used - Very Good
Paperback
HarperCollins Publishers
2004-02-02
128
0007160062
9780007160068
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.