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Part 1 Learning objectives: foundation or formality; the learning objective principle; measuring the usefulnes of objectives; the hierarchical structure of objectives; measuring a set of learning objectives; complexity and the writing of learning objectives; training process objectives; performance evaluation systems; a point of view. Part 2 Training effectiveness evaluation: overview of the system; the total quality training standards; purchasing training using the TQT standards. Part 3 Programme development: developing effective training; the guided discovery system; guiding a discussion to a conclusion; appendices.