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"I Wish I'd Said That!" By Linda McCallister

"I Wish I'd Said That!"

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People react less to what you say than to how you say it. By understanding the six styles of communication, you can control the outcome of important interactions, win arguments, present your ideas in a favorable light, and influence bosses. Includes a sample test enabling readers to determine how effectively they communicate.

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"I Wish I'd Said That!" Summary

"I Wish I'd Said That!": How to Talk Your Way out of Trouble and into Success by Linda McCallister

Communication skills can begin or end a war and start or finish off a marriage. They can earn (or cost) you a promotion, get you into (or out of) hot water with your boss, and they can surely help you get (or lose) the job you want. Why? Because when you talk to another person, that person wants you to sound exactly like he or she sounds and when that doesn't happen, you have conflict! Most people react more to how you say something and less to what you've actually said. If you know how to talk to people with the sounds they want - and need - to hear, you can get them to respond in a positive way, and you'll be on your way to getting the results you want. Linda McCallister shows: . How to identify the six major styles of communication that exist in North America and perhaps the world: Noble, Socratic, Reflective, Magistrate, Candidate, and Senator. How to use communication style to control the outcome of important interactions and to get others to do what you want without generating resentment. How to deal with difficult people like "the boss from hell" or the person who expects you to read his mind because he'll never come out and say exactly what he wants. How to handle sensitive issues such as sexual harassment, personal hygiene, firings, salary negotiations, and motivation during tough economic times.

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About Linda McCallister

Linda McCallister is a motivational speaker who holds a PhD in organizational communication from Purdue University. She is currently Dean of the College of Business Administration at Christopher Newport University.

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"I Wish I'd Said That!": How to Talk Your Way out of Trouble and into Success by Linda McCallister
Linda McCallister
Used - Very Good
John Wiley and Sons Ltd
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.