Mastering Business Communication by Lysbeth A. Woolcott
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Mastering Business Communication
Mastering Business Communication
Mastering Business Communication Summary
About Lysbeth A. Woolcott
L. A. WOOLCOTT and W. R. UNWIN are established authors of communication books for business. They were both Senior Lecturers at Windsor and Maidenhead College, England, for many years and have considerable teaching and business experience.
Table of Contents
Illustrations.- Introduction.- 1 Correspondence.- 2 Reports.- 3 Summarising.- 4 Advertising and Publcity.- 5 Manuals, Instructions and Form Design.- 6 Meetings Documentation.- 7 Meetings.- 8 Spoken Communication.- 9 Listening and Reading.- 10 Role of Audio-Visual Aids.- 11 Thinking and Planning.- 12 Language.- 13 Non-verbal Communication.- 14 Charts and Graphs.- 15 Analysis and Interpretation.- 16 External and Internal Communication.- 17 Management Communication.- 18 Information Technology.- Appendix 1: Answers/notes for answers.- Appendix 2: glossary of meetings terms.- Appendix 3: Grammar, punctuation and spelling.- Appendix 4: Examination techniques.- Index.
Additional information
NLS9780333335291
9780333335291
0333335295
Mastering Business Communication by Lysbeth A. Woolcott
New
Paperback
Bloomsbury Publishing PLC
1983-09-15
309
N/A
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