GOR002552369

9780273734383

0273734385

Five Star Service: How to deliver exceptional customer service by Michael Heppell

Used - Very Good

Paperback

FT Press

20100511

264

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us