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People Skills Neil Thompson

People Skills By Neil Thompson

People Skills by Neil Thompson


$38.99
Condition - Very Good
Only 3 left

Summary

The new edition of this popular text offers a comprehensive introduction to the diverse field of people skills. Thoroughly updated, it boasts six new chapters with relevance to a wide range of occupations and environments. This book is an essential companion to all students, practitioners and managers across the helping professions.

People Skills Summary

People Skills by Neil Thompson

Significantly expanded, yet still supremely clear and accessible, the third edition of People Skills is an essential guide to the basic knowledge and skills needed for effective practice in the 'people professions' - that is, those occupations that involve dealing with people and their problems. It covers an extensive range of topics underpinning the work of a wide variety of staff, identifying key issues of concern to students, practitioners and managers. The book is divided into three parts. Part I stresses the importance of personal effectiveness skills, while Part II concentrates on the skills involved in personal interactions. Part III has as its focus the skills of intervention - agreeing what needs to be done and taking the necessary steps to make it happen. A central feature of the book is its emphasis on the need for issues of equality and diversity to be integrated into all aspects of practice. This thoroughly revised edition includes six entirely new chapters on: * Being creative * Being realistic * Leadership * Multidisciplinary working * Risk assessment * Responding to trauma It is essential reading for everyone working, or training to work, with people and their problems and will be invaluable in such diverse fields as health care; social work and social care; community and youth work; criminal justice; counselling, pastoral care and advice work; as well as management, supervision and human resources.

People Skills Reviews

Review of first edition: 'The book is practical and easy to read, with usable and useful exercises that can be handled on a personal basis or by individuals who are either experienced or inexperienced in managing or supervising staff... It is a book that can be read in its entirety or can be 'dipped into' a chapter at a time, as the need arises.' - Peter Moon, Managing Director, Professional Personnel Consultants Ltd. Review of second edition: 'I strongly recommend the book and believe it would be helpful reading for social work students about to embark on their first practicum.' - John Dawes, Australian Social Work Journal

About Neil Thompson

NEIL THOMPSON is a highly respected writer, teacher and adviser, with over 32 years' experience in the people professions. He has held full or honorary professorships at four UK universities, and is now a sought-after trainer, consultant and conference speaker. He is the editor-in-chief of two online communities (Well-being Zone: www.well-beingzone.com and Social Work Focus: www.socialworkfocus.com). His personal website is at www.neilthompson.info.

Table of Contents

Introduction PART I: PERSONAL EFFECTIVENESS Self-awareness Time Management Stress Management Information Management Assertiveness Beating the Bully Using Supervision Being Creative Continuous Professional Development Staying Positive PART II: INTERACTION SKILLS Valuing Diversity Verbal Communication Non-verbal Communication Written Communication Interviewing Influencing Skills Leadership Handling Feelings Handling Conflict Multidisciplinary working PART III: INTERVENTION SKILLS Anti-discriminatory Practice Being Systematic Assessment Planning Decision-making Managing Risk Review and Evaluation Ending Responding to Trauma: Promoting Recovery and Healing Reflective Practice Conclusion Further Reading Guide for Tutors and Trainers References Index

Additional information

GOR003349221
9780230221123
0230221122
People Skills by Neil Thompson
Used - Very Good
Paperback
Palgrave Macmillan
20090331
336
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - People Skills