Understanding Health Services by Nick Black
The book examines:
- Inputs to health services
- Processes of care
- Outcomes
- Organization of services
- Improving the quality of health care
Series Editors: Rosalind Plowman and Nicki Thorogood.
The book examines:
Series Editors: Rosalind Plowman and Nicki Thorogood.
Section 1: Introduction
A systems approach to health services
Challenges facing health services
Formal and lay care
Section 2: Inputs to health care
Diseases and medical knowledge
Medical paradigms
Staff: the challenge of professionalism
Funding health care
Section 3: Processes of health care
The need and demand for health care
The relationship between need and use
Staff-patient interactions
Public as consumers and policy makers
Section 4: Outcome of health care
Outcomes
Section 5: Organization of services
Analysing health systems
Why are health systems the way they are?
Low and middle income countries: from colonial inheritance toprimary care
Low and middle income countries: from comprehensive primary careto global initiatives
Health services in high income countries
Section 6: Quality improvement
Defining good quality health services
Performance assessment
Improving quality of care
Glossary
Index