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Making Quality Happen By R.M. McNealy

Making Quality Happen by R.M. McNealy

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$154.99
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Summary

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation.

Making Quality Happen Summary

Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution by R.M. McNealy

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

Making Quality Happen Reviews

From the first edition I can recommend the publication without reservation. - Manufacturing Engineer

Table of Contents

Introduction. Why quality? What is quality? How? Management ownership of quality and quality improvement. Quality implementation team. Quality training. Management by fact: measurement and the cost of non-quality. Corrective action. Quality council. Communication. What does a quality organization look like? Epilogue.

Additional information

NLS9780412735301
9780122214400
0122214404
Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution by R.M. McNealy
New
Paperback
Chapman and Hall
1996-03-31
208
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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