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Introduction to management - the changing paradigm of management; foundation of management understanding; the environment of management - the environment and corporate culture; managing in a global environment; managerial ethics and corporate social responsiblity; the environment of entrepreneurship and the environment; planning - organizational goal setting and planning; strategy formulation and implementation; managerial decision making; organizing - fundamentals of organizing; using structural design to achieve strategic goals; change and development; human resource management; managing diverse employees; leading - leadership in organization; motivation in organizations; communicating in organizations; teamwork in organizations; controlling - quality control and productivity; management control systems; information systems and technology; operations and service management; the new organization - the learning organization.