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The Quality Business By Robert Blackburn

The Quality Business
by Robert Blackburn

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$23.49
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Based on carefully conducted research, this book is the first to seriously consider quality issues in smaller firms.
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The Quality Business Summary


The Quality Business: Quality Issues in the Smaller Firm by Robert Blackburn

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

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Additional information

GOR009737529
The Quality Business: Quality Issues in the Smaller Firm by Robert Blackburn
Robert Blackburn
Routledge Studies in Small Business
Used - Well Read
Hardback
Taylor & Francis Ltd
1997-12-25
248
0415146089
9780415146081
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.