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Customer Is King: How to Exceed Their Expectations (Virgin Business Guides) By Robert Craven

Customer Is King: How to Exceed Their Expectations (Virgin Business Guides)
by Robert Craven

Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.Practical and packed full of easy-to-understand advice, you'll find:* checklists and worksheets* case studies of real businesses* frequently asked questions

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Customer Is King: How to Exceed Their Expectations Summary


What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets * case studies of real businesses * frequently asked questions

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Additional information

GOR001014187
Customer Is King: How to Exceed Their Expectations (Virgin Business Guides)
Robert Craven
Very Good
Paperback
Ebury Publishing
2005-02-10
240
0753509687
9780753509685
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.