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Start and Run a Successful Cleaning Business By Robert Gordon

Start and Run a Successful Cleaning Business by Robert Gordon

Condition - Very Good
$20.99
5 in stock

Summary

The cleaning industry is worth billions each year. There is plenty of money in it, and you don't require any specific qualifications to get started. What you do need is a range of key skills, and a personal determination to succeed. This book gives you insider knowledge of the world of office and domestic cleaning.

Start and Run a Successful Cleaning Business Summary

Start and Run a Successful Cleaning Business: The Essential Guide to Building a Profitable Company by Robert Gordon

The cleaning industry is worth billions each year. There isplenty of money to be made, and you don't require anyspecific qualifications to get started. What you do need is arange of key skills, and a personal determination to succeed.This book will give you insider knowledge of the world of office and domestic cleaning. It will provide you with all the practical tools you need to succeed in a competitive but rewarding industry.- The basics required to set up your business and the services you can offer.- How to develop sales, and how to find - and keep - satisfied clients.- How to find good staff, train them, and deal with problems.- How to maintain the quality of your service provision as you grow.- Managing the legal, health & safety, and insurance requirements.- How to develop your brand and grow your company.- Book keeping, debt control and finance- How to develop further lucrative services to offer your client base.
Contents: List of Illustrations; Preface; Chapter 1. Working in the cleaning industry 2. Deciding between the various cleaning services; 3. Start up; 4. Keeping your clients happy; 5. Managing your staff; 6. Organizing your first cleaning account; 7. Ensuring quality of service; 8. Health and safety, laws and regulations; 9. Sales, marketing and advertising; 10. Managing finances; 11. Tax and national insurance; 12. Controlling debt; 13. Managing your expansion; 14. Property services; 15. Engaging subcontractors; Appendix 1 Useful Contacts; Appendix 2 The Cleaning Operators' Proficiency Certificate; Appendix 3 Equal opportunties policy; Index

About Robert Gordon

Robert Gordon set up his own cleaning and maintenance company in 2004 at the age of 28. Based in Glasgow and covering Central Scotland he took this new company from just himself and three cleaning staff to nearly 100 staff with a turnover of over GBP1million in less than four years. In this book, Robert shows you how he did it and how you can do it too.

Table of Contents

List of Illustrations; Preface; Chapter 1. Working in the cleaning industry 2. Deciding between the various cleaning services; 3. Start up; 4. Keeping your clients happy; 5. Managing your staff; 6. Organizing your first cleaning account; 7. Ensuring quality of service; 8. Health and safety, laws and regulations; 9. Sales, marketing and advertising; 10. Managing finances; 11. Tax and national insurance; 12. Controlling debt; 13. Managing your expansion; 14. Property services; 15. Engaging subcontractors; Appendix 1 Useful Contacts; Appendix 2 The Cleaning Operators' Proficiency Certificate; Appendix 3 Equal opportunties policy; Index

Additional information

GOR002828045
9781845282844
1845282841
Start and Run a Successful Cleaning Business: The Essential Guide to Building a Profitable Company by Robert Gordon
Used - Very Good
Paperback
Little, Brown Book Group
2008-09-24
192
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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