This insider's guide to getting people to return more sales calls, and clinching every sales effort, provides practical tips and ideas. Advice is given on discovering do-or-die techniques that work, and the best ways to handle technology's gatekeepers through fax/answering machines/voice mail.
Robert Shook is the author of 43 books, including bestsellers such as Mary Kay, Mary Kay on People Management, and The IBM Way. He is also the author of McGraw-Hill's Greatest Sales Stories Ever Told and I'll Get Back to You.
Table of Contents
Creating a Sense of Urgency. Using a Third Party. The Third Time is a Charm. Getting Through the Back Door (via Fax, Express Mail, etc. ). The Personal and Confidential Approach. VIPS and How They Do It. They Did It Before They Were VIPs. What Works on VIPs. Ten Devious But oh so Effective Techniques. Last Ditch Efforts, What No Longer Works. Using Humor, Do-or-Die Techniques. Turn Offs. It's a Woman's World, After All. Dealing with Answering Machines and Voice Mail. Odds and Ends.
Additional information
GOR002015012
I'll Get Back to You: 156 Ways to Get People to Return Your Calls and Other Helpful Sales Tips by Robert L. Shook
Robert L. Shook
Used - Very Good
Paperback
McGraw-Hill Education - Europe
1996-06-22
190
0070577218
9780070577213
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.