Scripts, Plans, Goals, and Understanding: An Inquiry Into Human Knowledge Structures by Roger C. Schank
First published in 1977. Routledge is an imprint of Taylor & Francis, an informa company.
"For both people and machines, each in their own way, there is a serious problem in common of making sense out of what they hear, see, or are told about the world. The conceptual apparatus necessary to perform even a partial feat of understanding is formidable and fascinating. Our analysis of this apparatus is what this book is about."
-Roger C. Schank and Robert P. Abelson
from the Introduction