It is the day before Christmas and the toys in Mr Blossom's shop know it is their last chance to be sold. Holly, a little doll dressed especially for Christmas, wishes hard for her own special child to come and buy her. But the day ends and Holly is left in the window.

Early on Christmas morning, a little lost girl finds herself outside the toyshop. Ivy has never had a doll to love. Or a family to love her. When she sees Holly, she knows that this doll is meant for her. And Holly knows that this girl is the one that she was wishing for. But Ivy has no money, and the shop is closed. There will be no Christmas Day for Holly and Ivy - will there?