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Hospitality Management By Sally J. Messenger

Hospitality Management
by Sally J. Messenger

In Stock
$28.49
+10% GST
The case studies have been designed to assist the reader in applying management theories and concepts to real-life situations. They aim to develop competence in analytical and problem-solving skills. Each case tackles different management issues, including financial and marketing management.
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Hospitality Management Summary


Hospitality Management: Case Studies by Sally J. Messenger

The case studies have been designed to assist the reader in applying management theories and concepts to real-life situations. They aim to develop competence in analytical and problem solving skills. Each case integrates different management issues and draws on the readers' knowledge of - food and beverage management, front office and accommodation management, human resource management, marketing management, financial management, operations management.

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Table of Contents


Part 1 Food and beverage management: on-line; the Do Drop Inn; Bridley City General Hospital; Newland Town Hall; the String of Pearls. Part 2 Front office and accommodation management: Hamilton College of Higher Education; countrywide manors; Cleveden Residential Management Centre; the Lord Dubarry; the Dunadry. Part 3 Human resource management: the Grand Hotel; the Carlton Hotel; Inn on the Lake; the Valley View Hotel; Kirby Lodge. Part 4 Marketing: travel pal; Blaen Wern; Crown Hotels; the Cedar Tree; Truffles. Part 5 Financial management: the Riverside Inn; Falmer School; Griffin Hotel and Leisure Group; Beinn Bhalgalrean and Kinglass Hotel; the catering hire company. Part 6 Operations management: City of Lights; the Salad Bowl; Fit For Living leisure centre; the Seven Bridges; the Rice House.

Additional information

GOR002688366
Hospitality Management: Case Studies by Sally J. Messenger
Sally J. Messenger
Used - Very Good
Paperback
Palgrave Macmillan
1991-10-02
168
0333546830
9780333546833
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.