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Training In Interpersonal Skills By Stephen P. Robbins

Training In Interpersonal Skills

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Designed to provide training in interpersonal skills that complement the conceptual and research material found in most textbooks, this self-contained program gives an action-oriented approach in which students actually practice skills behavior.

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Training In Interpersonal Skills Summary


Training In Interpersonal Skills: Tips for Managing People at Work by Stephen P. Robbins

For use as a supplement in courses in management and management skills, organizational behavior and development, interpersonal relations, human resource management, human relations, supervision, and group dynamics.

This highly-regarded supplemental text is designed to provide vital training in interpersonal skills that complement the conceptual and research material found in most textbooks. This completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.

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Table of Contents


1. Skills: An Introduction

2. Self-Awareness

3. Self-Management: Clarifying Values, Setting Goals, and Planning

4. Sending Interpersonal Messages

5. Listening and Reading Non-Verbal Messages

6. Providing Feedback

7. Goal Setting

8. Coaching, Counseling, and Mentoring

9. Empowering People Through Delegating

10. Politicking

11. Persuading: Developing Trust and Influencing Others

12. Leading

13. Managing Change

14. Working in Teams

15. Running Meetings

16. Working with Diverse Others

17. Ethical Decision Making

18. Creative Problem Solving

19. Resolving Conflicts

20. Negotiating

Integrating Exercises

Appendix A. Journals

Appendix B. Email Etiquette

Appendix C. Exercise Guidelines and Materials

Additional information

GOR002054480
Training In Interpersonal Skills: Tips for Managing People at Work by Stephen P. Robbins
Stephen P. Robbins
Used - Very Good
Paperback
Pearson Education (US)
2005-07-14
416
0131481517
9780131481510
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.