You Can't Say That to Me: Stopping the Pain of Verbal Abuse - An Eight-Step Program by Suzette Haden Elgin
A simple-to-follow, 8-step program using the author's celebrated "Gentle Art of Verbal Self-Defense" techniques. Provides readers with a practical method for ending virtually all forms of verbal abuse at home, work, school and even in the streets. Contains a wealth of tips and basic practical advice that can be used immediately. Numerous exercises and activities enable readers to test and practice techniques on their own.