A guide to earning the respect of others and establishing productive working relationships. The text includes: understanding other people better; keeping emotions under control; and preventing others from bullying, flattering or manipulating you against your will.
Assertiveness Summary
Assertiveness by Terry Gillen
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Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us