Getting Past No: Negotiating with Difficult People by William Ury
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Getting Past No
Summary
Sequel to "Getting to Yes", this book takes the approach further to deal with the problem of what to do if the opposition persistently say "no". It provides a step-by-step method for negotiation that will ensure satisfactory agreement is reached even with the most determined "no-men".
Getting Past No Summary
Table of Contents
Don't react - control your behaviour; disarm them - step to their side; change the game - don't reject ... reframe; break the impasse - build them a golden bridge; use your power constructively - bring them to their senses not their knees.
Additional information
GOR001219724
9780712650861
0712650865
Getting Past No: Negotiating with Difficult People by William Ury
Used - Very Good
Hardback
Cornerstone
1991-09-12
164
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us